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Testimonials 3.8/5 based on 34 reviews

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ROBERT JOHNSON

"The level of service was absolutely appalling and we travel a lot to London and thought we would try your company – what a mistake ! The booking was cancelled via e mail at 330am on the day of travel and then we were asked to re book which I did. I spoke to the taxi company a number of times on the morning of the 10th asking for pick up details. They kept saying we would receive details and the driver would contact the passengers. I received numerous emails confirming and then cancelling the booking on the morning the passengers were travelling. When the passengers arrived at Kings Cross there was no taxi and no contact, Eventually after the passengers made numerous calls they spoke to someone who said the taxi would be late. The guy on the telephone struggled to speak English eventually they established he was near MacDonalds. The car was far from a luxury chauffer experience, the vehicle was really dirty inside and out. The driver didn’t seem to know where he was going and took lots of side roads resulting in the 30 min journey taking over 1 hour. The return journey on Sunday – the taxi was late arriving and only then after the passengers made numerous calls to be told we are Muslim and we can’t come yet !! When he did arrive he asked the time of the train and was told 1315 and they arrived at the station at 13.09 !!! I booked these journeys for my boss and the whole experience has been totally unacceptable especially when the original booking increased in price on the day of travel and the service received was absolutely appalling and resulted in lots of stress for the travellers who thought they were going to miss their return train. "

CATHERINE BARRANCA

"The driver was absolutely wonderful and very professional. We liked him very much."

IVONE CHAO

"Excellent service, the driver was waiting for us at the arrivals, which is very rare sometimes as they tend to come in only when we are about to come out. "

THYRSOS MAKLOKLAS

"Good driver"

ANTOINETTE CORAZZA

"I have to say My Driver was excellent. He called when he arrived and was even early. Very pleasant. We arrived at the airport in plenty of time. And the price was excellent. I would use taxicode again."

PAUL MCNAMARA

"The taxi never arrived. Customer services took over an hour to tell me that they had failed to secure a taxi and I would have to arrange my own transport with someone else. "

SEBAH HUSSAIN

"Great seamless booking experience and the driver was very helpful, pleasant and on-time"

ANDY DORVAL

"Custom has accepted to include us because it was last daily train for Belgium Driver was too late… too much stress "

ABDULLAH ALSIYABI

"I had to stop on the same rout for 30 seconds to collect the key and the driver take 15£ cash."

HUGH THORN

"We were made to pay an extra £20- due to a so called error with the booking. Absolutely disgraceful. We paid as we had just come in on a 27hr flight and didn’t want the argument. I would not recommend this service to anyone due to this matter only. The rest was great even though there was no meet and greet. It was efficient. "

LEYTON PAGE

"Driver was great. Initial vehicle had an issue with a wheel so a replacement was provided. "

KATHA CHAMADOL

"The driver kept complain about my luggage all the way throughout the trip, which are 2 larges 3 smalls. At the end of the trip the driver asked for 20 GBP for luggage charge."

KATHA CHAMADOL

"The driver kept complain about my luggage all the way throughout the trip, which are 2 larges 3 smalls. At the end of the trip the driver asked for 20 GBP for luggage charge."

ABUL KASHEM

"Didn’t helped much.. I was with my mum that is really old"

KARIMA KARAGUSSOVA

"Good service! Would recommend "

CHARLIE OUTRAM

"Dreadful experience and will never use this service again! Car was supposed to be there at 10.15 but we were ready at 10 so called to see if it could come earlier. Firm advised that the driver had a flat tyre and would be 15 mins late - not a problem. Then we heard nothing so had to call back 4 or 5 times to get the registration of the new driver, being told every time that he was 15 minutes away! Eventually (at around 10.45) the Controller gave me the number of the driver so we could call him ourselves. Controller was rude and could not understand him, driver was OK but made us both feel sick with his driving, not fast but constantly accelerating then really slowing down. Also there was a loose bottle in the boot that kept banging every time he braked. All in all we were very late home and I will NEVER use this service again!!"

JONAS VISCHER

"All great!"

SUZANNE CRIELAARD

"I could not make a Taxicode account, therefor did not know where we would be picked up. We were outside, section C.. driver inside and therefor we waited for almost one hour. Issue has been fixen by the customer service agent from taxi code. Thanks "

GERALD OSSBERGER

"The driver was very friendly and perfectly on time. Thank you. "

ALAN WATT

"brilliant!"

OWEN BAIN

"Driver arrived on time with good communication. A good experience"

DORA SMITH

"Our driver was very kind and prompt. I would highly recommend this service. "

JULIE LASSO

"All went very smoothly, driver was extremely polite and helpful "

PATRICIA BRUNTON

"Very good on time and very comfortable "

SIMON WATTS

"I ordered two vehicles and specifically requested two Mercedes as I wanted to impress some important clients. Two weeks before the date of travel, I received an email advising that the Mercedes vehicles could not be supplied as they were broken down. I challenged this and was assured that another company had been given the contract and that Mercedes vehicles would be supplied. On the day of travel I received a further email and phone call to advise both vehicles were running late and only one Mercedes was available due to another breakdown. The first vehicle was 20 minutes late, the second vehicle was 50 minutes late from the originally booked time. Whilst communication was good throughout I do not feel I received good value given the issues we had."

MARCELO NASCIMENTO

"I did not find the driver"

SANTHOSH METRI

"Great service! On time "

PAUL SMITH

"I made a mistake and booked for the wrong date. I called the next day to cancel. I received a cancellation confirmation and was told I would not get a refund despite the fact it was still over 8 hours until the pick up time. I complained and asked for a full refund but was told that was against your policy and I’d have to go online to request a refund. Then at the pick up time the two cabs arrived. I sent them away. I’m afraid your customer service is poor and I won’t use you again."

DOREEN BULL

"The driver was friendly and courteous. He helped me with suitcase both at the beginning and end of the journey. "

FLOSSIE HENNEY

"great service"

BARBARA BALFOUR

"Great service. We are very happy. And we will use your company again. Thankyou"

LIJO JOY

"Very helpful, pleasant driver. Highly recommend."

ROBERT JOHNSON

CATHERINE BARRANCA

"The driver was absolutely wonderful and very professional. We liked him very much."

IVONE CHAO

"Excellent service, the driver was waiting for us at the arrivals, which is very rare sometimes as they tend to come in only when we are about to come out. "

THYRSOS MAKLOKLAS

"Good driver"

ANTOINETTE CORAZZA

PAUL MCNAMARA

"The taxi never arrived. Customer services took over an hour to tell me that they had failed to secure a taxi and I would have to arrange my own transport with someone else. "

SEBAH HUSSAIN

"Great seamless booking experience and the driver was very helpful, pleasant and on-time"

ANDY DORVAL

"Custom has accepted to include us because it was last daily train for Belgium Driver was too late… too much stress "

ABDULLAH ALSIYABI

"I had to stop on the same rout for 30 seconds to collect the key and the driver take 15£ cash."

HUGH THORN

LEYTON PAGE

"Driver was great. Initial vehicle had an issue with a wheel so a replacement was provided. "

KATHA CHAMADOL

"The driver kept complain about my luggage all the way throughout the trip, which are 2 larges 3 smalls. At the end of the trip the driver asked for 20 GBP for luggage charge."

KATHA CHAMADOL

"The driver kept complain about my luggage all the way throughout the trip, which are 2 larges 3 smalls. At the end of the trip the driver asked for 20 GBP for luggage charge."

ABUL KASHEM

"Didn’t helped much.. I was with my mum that is really old"

KARIMA KARAGUSSOVA

"Good service! Would recommend "

CHARLIE OUTRAM

JONAS VISCHER

"All great!"

SUZANNE CRIELAARD

GERALD OSSBERGER

"The driver was very friendly and perfectly on time. Thank you. "

ALAN WATT

"brilliant!"

OWEN BAIN

"Driver arrived on time with good communication. A good experience"

DORA SMITH

"Our driver was very kind and prompt. I would highly recommend this service. "

JULIE LASSO

"All went very smoothly, driver was extremely polite and helpful "

PATRICIA BRUNTON

"Very good on time and very comfortable "

SIMON WATTS

MARCELO NASCIMENTO

"I did not find the driver"

SANTHOSH METRI

"Great service! On time "

PAUL SMITH

DOREEN BULL

"The driver was friendly and courteous. He helped me with suitcase both at the beginning and end of the journey. "

FLOSSIE HENNEY

"great service"

BARBARA BALFOUR

"Great service. We are very happy. And we will use your company again. Thankyou"

LIJO JOY

"Very helpful, pleasant driver. Highly recommend."

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Testimonials 3.8/5 based on 34 reviews